It’s crazy out there! Supply chain issues, problematic orders, hybrid offices, rebounding covid, and more! Sometimes it feels like your entire world consists of nothing but problems. In this session, Bobby Lehew will present client management tips shared with him by the most seasoned pros in the business, tips like: 

- Creating a culture of confidence

- Focusing on the right set of problems
- Balancing brutal honesty with positivity
- Building self-serve tools for stronger client relationships
- Client project planning pro-tips
- Crisis communication and more!

Join us for a highlight reel from some of the sharpest minds in the industry as we talk about how to manage and grow a client, despite the chaos!

About Your Host


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Bobby Lehew

Bobby Lehew is the Chief Content Officer at commonsku, a cloud-based CRM, order management platform designed for the promotional products industry by promotional product experts. A 25-year industry veteran, Bobby was formerly the CEO at Robyn, a branded products fulfillment company that specialized in private-label, e-commerce company stores. A PPAI Gold Pyramid Award winner, a PPAI Silver Technology recipient, an Addy Award recipient, and recognized (in his work with Robyn) three years in a row by Inc. Magazine as one of the 5,000 fastest-growing private companies in the U.S., Bobby is co-host of the popular industry podcast, skucast and he is a national speaker on topics related to B2B marketing, company stores, productivity, and storyselling. Featured in ASI’s Counselor magazine as one of “41 people who are shaking up the market with new and innovative approaches,” Bobby is an ardent bibliophile and loves working at the intersection of art and commerce.

About commonsku

commonsku powers the fastest-growing promotional products companies in the industry. commonsku’s CRM, Order Management, and eCommerce platform allows you to seamlessly work with your customers, team members, and supplier partners. We believe strongly in the power of events - in person and virtual - to connect and inspire professionals in the promotional products industry.